Media Sign Pro is dedicated to offering the highest levels of support in the industry.  We have strived to develop a solution with stability and ease of use as our top priorities, however we understand that technical issues may sometimes arise when we least expect it. 

Media Sign Pro provides numerous support options to help you stay productive and get the most out of your digital signage software.  Most questions can be answered by accessing the knowledge base or by viewing the many tutorials available on the support site. The training videos provide useful introductions and walkthroughs on how to get started with and use Media Sign Pro. Click on the links to the right to access those valuable resources.

You can take advantage of more comprehensive support features by adding a paid support plan to your software license. The following features are only available to users with a paid support subscription.

   • Contact Media Sign Pro support specialists via email or the support portal.
   • Receive a response from the support team.
   • Access to all Media Sign Pro software updates and upgrades, including major releases.

Whether you prefer to troubleshoot and research using self-service tools or want to get in contact with our support team, you’ll always find the help you need from Media Sign Pro.

Click here to add annual support and maintenance to your existing Media Sign Pro license.


"The all inclusive package is very straightforward to use and we have had a very positive experience with the product and technical support."  - Frank Urban, Environmental Researcher